Very poor customer support and basic features dont work

I started using this app about a month ago and set up an account. The app does not accurately show you when a movie is available to stream or view via disk from Netflix. This a core feature this app claims to provide and it does not work. I put several movies on my watch list that are available to both stream and get via disk and the app failed to list any of them as available. I asked for help twice and have been ignored for over a month by customer support.

Streamskimmer about Fan TV, v3.6.1